HAMILTON — Enough is enough.
Numerous customers of Optimum telecom service in Robbinsville and Hamilton are complaining of poor service, prompting the mayors of both townships to demand an investigation.
“Both municipalities’ residents have experienced similar, unacceptable issues and a lack of timely remediation from Optimum,” Hamilton Mayor Jeff Martin said Tuesday in a press statement, adding he and Robbinsville Mayor Dave Fried “will fight for our residents by partnering together on this issue and hope that by doing so it will provide for a stronger likelihood of these concerns being taken seriously by the state.”
Fried in a statement said Optimum has “failed” in its duty to furnish safe, adequate and proper service for its customers, adding, “We should not have to continuously pressure this provider to do its job.”
Attorneys for both townships sent letters to the New Jersey state Board of Public Utilities last week asking BPU